Suraj Chhabria : A Yellow Belt Six Sigma certified, is a co- founder of GET SKILLED TRAINING SOLUTIONS.
Suraj brings with him an expertise in Client Servicing and Business Development. A result oriented professional with overall 16 years of experience which includes 12 years in the BPO / KPO sector in the areas of Operations Management, Program Management (Data & business intelligence), Managing P & L responsibility, Process Migration & Management, Quality Assurance, Client Servicing & Account Management.
He is proficient in managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence. Skilled in maintaining relations with key clients, resulting in deeper market penetration and leveraging existing verticals.
All through his enriching journey Suraj has managed International clients such as American Express, Capital One for over 6 years. He then moved on to managing Reliance Life Insurance and is now also heading the Reliance Money Syntel KPO division.
Suraj handles senior management workshops on Leadership Effectiveness and Acceleration Programs.
He underwent training in LEAP by Dr. Andrew Hoh, Creighton University. Suraj also conducts training programs for HR and Operations professionals in conducting Appraisals and SWOT analysis for their teams
Suraj helps strategize training plans for the clients, so as to reduce cost and increase training effectiveness to meet and exceed client objectives.
Suraj believes “An Organizations business success is an outcome of where it wants to reach vis-à-vis its environment & its desired state.” |